Your Privacy is Important to Us!
- This website is not intended for children, and we do not knowingly collect Personal Information directly from children under 13. If you believe that a child under the age of 13 has provided Personal Information to us, please contact us, and we will do our best to delete that information from our databases.
- If you have questions after reviewing this policy, please let us know by sending an email to firstname.lastname@example.org.
We Work Hard to Protect Your Information
We take our responsibility to protect the privacy and confidentiality of your information, including Personal Information, very seriously. We maintain physical, electronic, and procedural safeguards that comply with applicable legal standards to secure such information from unauthorized access and use, accidental or unlawful alteration and destruction, and other unlawful or unauthorized forms of processing. We hold our employees accountable for complying with relevant policies, procedures, and regulations concerning the privacy and confidentiality of information.
We Want You to Understand the Type Of Information We Collect
We may collect the following kinds of information when you use the Services:
Information you provide directly to us. For certain activities, such as when you register, use our telemedicine services, subscribe to our alerts, or contact us directly, we may collect some or all of the following types of information:
Contact information, such as your full name, email address, mobile phone number, and address;
Username and password; Payment information, such as your credit card number, expiration date, and credit card security code;
For health care providers, information about your employment, such as your job title, practice area, primary specialty, and medical license status, gender, date of birth, languages spoken, educational background, address, photograph, social security number, Tax ID, NPI number, professional license information and bank account information;
Personal health information, including information about your diagnosis, previous treatments, general health, health insurance and information which you have stored in with IndividuALLytics (to the extent you choose to synch that data with our services); and any other information you provide us.
We may combine such information with information we already have about you.
Information we collect automatically. We may collect certain information automatically when you use our Services, such as your Internet protocol (IP) address, device and advertising identifiers, browser type, operating system, Internet service provider, pages that you visit before and after using the Services, the date and time of your visit, information about the links you click and pages you view within the Services, and other standard server log information. We may also collect certain location information when you use our Services, such as your computer’s IP address, your mobile device’s GPS signal, or information about nearby WiFi access points and cell towers.
We may also collect technical data to address and fix technical problems and improve our Services, including the memory state of your device when a system or app crash occurs while using our Services. Your device or browser settings may permit you to control the collection of this technical data. This data may include parts of a document you were using when a problem occurred, or the contents of your communications. By using the Services, you are consenting to the collection of this technical data.
Information we obtain from your health care providers and other sources. In connection with your treatment, we may collect medical records from your past, current, and future health care providers. This may include information about your diagnosis, previous treatments, general health, laboratory and pathology test results and reports, social histories, any family history of illness, and records about phone calls and emails related to your illness.
We may also receive information about you from other sources, including through third-party services and organizations. We may combine our first-party data, such as your email address or name, with third-party data from other sources and use this to contact you (e.g., through direct mail). For example, if you access third-party services, such as Facebook, Google, or Twitter, through the Services to login to the Services or to share information about your experience on the Services with others, we may collect information from these third-party services.
How We Use Your Information
We generally use the information we collect online to:
- Provide and improve our the Services;
- Contact you
- Fulfill your requests for products, services, and information;
- Send you information about additional clinical services or general wellness from us or on behalf of our affiliates and trusted third-party partners;
- Analyze the use of the Services and user data to understand and improve the Services;
- Customize the content you see when you use the Services;
- Conduct research using your information, which may be subject to your separate written authorization;
- Prevent potentially prohibited or illegal activities and otherwise in accordance with our End User License Agreement (which can be found at https://individuallytics.com/end-user-license-agreement); and
- For any other purposes disclosed to you at the time we collect your information or pursuant to your consent.
How We Share Your Information
We are committed to maintaining your trust, and we want you to understand when and with whom we may share the information we collect.
Healthcare providers, insurance companies, and other healthcare-related entities. We may share your information with other health care providers, laboratories, government agencies, insurance companies, organ procurement organizations, medical examiners or funeral directors, and other entities relevant to providing you with treatment options and support.
Authorized third-party vendors and service providers. We may share your information with third-party vendors and service providers that help us with specialized services, including billing, payment processing, customer service, email deployment, business analytics, marketing (including but not limited to advertising, attribution, deep-linking, direct-mail, mobile marketing, optimization, and retargeting), performance monitoring, hosting, and data processing. These third-party vendors and service providers may not use your information for purposes other than those related to the services they are providing to us.
Legal purposes. We may disclose information in response to subpoenas, court orders, legal process, law enforcement requests, legal claims, or government inquiries, and to protect and defend the rights, interests, health, safety, and security of IndividuALLytics, our affiliates, users, or the public. If we are legally compelled to disclose information about you to a third party, we will attempt to notify you by sending an email to the email address in our records unless doing so would violate the law or unless you have not provided your email address to us.
With your consent or at your direction. We may share information for any other purposes disclosed to you at the time we collect the information or pursuant to your consent or direction.
If you access third-party services, such as Facebook, Google, or Twitter, through the Services to login to the Services or to share information about your experience on the Services with others, these third-party services may be able to collect information about you, including information about your activity on the Site, and they may notify your connections on the third-party services about your use of the Site, in accordance with their own privacy policies.
If you choose to engage in public activities on the Site or third-party sites that we link to, you should be aware that any information you share there can be read, collected, or used by other users of these areas. You should use caution in disclosing personal information while participating in these areas. We are not responsible for the information you choose to submit in these public areas.
Use From Outside the United States
Correcting and Updating Your Personal Information
You may opt out of receiving general health and wellness or treatment options that may be relevant to you by emailing us at email@example.com . You may also request that we delete your personal information by sending us an email at firstname.lastname@example.org .
You may be able to refuse or disable cookies by adjusting your web browser settings. Because each web browser is different, please consult the instructions provided by your web browser (typically in the “help” section). Please note that you may need to take additional steps to refuse or disable Local Shared Objects and similar technologies. If you choose to refuse, disable, or delete these technologies, some of the functionality of the Services may no longer be available to you.
California residents are entitled once a year, free of charge, to request and obtain certain information regarding our disclosure, if any, of certain categories of personal information to third parties for their direct marketing purposes in the preceding calendar year. We do not share personal information with third parties for their own direct marketing purposes.
You can correct or update your Personal Information by re-registering or by contacting us at email@example.com. It may take us up to 30 days to process your request.
We, our service providers, and other companies we work with, may use tracking tools for fraud prevention, monitoring our marketing performance, and other business purposes. Some of these tools, which include cookies, beacons, and local shared objects, may detect characteristics or settings of your device. Our website currently does not respond to “Do Not Track” (DNT) signals.
- Cookies are small amounts of data a website can send to a visitor’s web browser. They are often stored on the device you are using to help track your areas of interest. Cookies may also enable us or others to track your use of our online services over time to customize your experience. Most web browsers allow you to adjust your browser settings to decline or delete cookies, but that may result in a less optimal experience with our website.
- Clear GIFs, pixel tags or web beacons are typically one-pixel, transparent images on a webpage or in a marketing email or other message. We and others may use these or similar technologies when you are shown advertisements to help recognize you, assess traffic patterns and measure how you respond to a site or marketing campaign.
- Local Shared Objects, also called flash cookies, may be stored on your hard drive using a media player or other software on your device. They operate like cookies, but may be managed differently in your browser.
We do not allow unaffiliated third parties to collect Personal Information about your online activities when you visit our website.
Privacy and Third-Party Links
Retention of Your Personal Information
We will store the Personal Information you provide for as long as we believe is necessary or appropriate (i) to carry out the purpose(s) for which we collected it, or (ii) to comply with applicable laws, contracts, or other rules or regulations.
As IndividuALLytics asks others to respect IndividuALLytics’ intellectual property rights, IndividuALLytics respects the intellectual property rights of others. IndividuALLytics follows the notice and takedown procedures in the Digital Millennium Copyright Act (“DMCA“). If you believe content located on or linked to by the Service violates your copyright, please immediately notify IndividuALLytics by means of emailed DMCA takedown notice (“Infringement Notice “), providing the information described below. If IndividuALLytics takes action in response to an Infringement Notice, it will make a good faith attempt to contact the party who made the content available by means of the most recent email address that party provided to IndividuALLytics. Under the DMCA, you may be held liable for damages based on material misrepresentations in your Infringement Notice. You must also make a good-faith evaluation of whether the use of your content is a fair use; fair uses are not infringing. (See 17 U.S.C. Section 107, available at https://www.law.cornell.edu/uscode/text/17/107, and Lenz v. Universal Music Corp., No. 13-16106 (9th Cir. Sep. 14, 2015), available at https://www.courtlistener.com/opinion/2937139/stephanie-lenz-v-universal-music-corp/.) If you are not sure if content located on or linked to by the Service infringes your copyright, you should first contact an attorney.
The DMCA requires that all Infringement Notices must include the following:
- A signature, electronic or physical, of the copyright owner or a person authorized to act on their behalf;
- An identification of the copyright claimed to have been infringed;
- A description of the nature and location of the material that you claim to infringe your copyright, in sufficient detail to permit IndividuALLytics to find and positively identify that material;
- Your name, address, telephone number, and email address; and
- A statement by you: (i) that you believe in good faith that the use of the material that you claim to infringe your copyright is not authorized by law, or by the copyright owner or such owner’s agent; and, (ii) under penalty of perjury, that all of the information contained in your Infringement Notice is accurate, and that you are either the copyright owner or a person authorized to act on their behalf.
Infringement Notices should be sent to dmca@IndividuALLytics.com with the subject line “DMCA Notice: (INSERT YOUR NAME OR YOUR COMPANY’S NAME)”. IndividuALLytics will respond to all DMCA-compliant Infringement Notices, including, as required or appropriate, by removing the offending material or disabling all links to the offending material. All received Infringement Notices may be posted in full to the Lumen database (https://lumendatabase.org/), previously known as the Chilling Effects Clearinghouse.
Questions And Feedback
Effective September 1, 2021